FAQS

Do Havaianas stretch?

No, they do not stretch.

How do you take care of Havaianas?

If you want to store your Havaianas in the closet, we recommend you interlace your Havaianas in order to avoid twisted straps. If the strap is broken you can use glue. If you take care of your Havaianas, they will last for long.

How does one clean the product?

Soak your Havaianas in water and soap for a few minutes. Use a soft sponge (nonabrasive) to wash them then rinse them. Do not put them in a washing machine: it may damage the sandals and soles.

What is the difference between Havaianas Slim and regular?

Havaianas Slim has slightly thinner straps and narrower soles in comparison to other regular Havaianas models.  Havaianas Slim is one of our most famous models for women!! It's a feminine model with a thinner strap and sole.

Are Havaianas flip-flops comfortable?

Havaianas are especially comfortable because they are made of rubber and they are lightweight, durable, heat-resistant, and non-slippery. You can wear Havaianas wherever you want! They are perfect for the beach and also for the city. You can wear them with a bikini or with your favorite summer dress.

How long does a pair of Havaianas last?

There isn't a clear answer to this question, as the useful life of a pair of Havaianas depends on several factors, such as frequency of use, type of use, type of ground, and maintenance of the product.

I would like to purchase new straps. Is that possible?

We’re sorry but we do not sell straps separately.

How can I find out what size I am?

You will find your size on the size chart page here.

How will I know that Havaianas is original?

• You can identify fake Havaianas Slippers by: To ensure that you are only purchasing genuine Havaianas products, when purchasing online, watch out for such messages as "cheaper Havaianas" or "discount Havaianas": these are counterfeit Havaianas.
• The real Havaianas are never available with street vendors, on markets, or at non-authorized sales points. If you buy a pair in such a place, it's more than likely to be an imitation product.
• All the Havaianas products are made or designed in Brazil. So if the product is not made or designed in Brazil and indicated as such on the labeling, it may be a counterfeit product.
• Identify original Havaianas vs. fake by looking for the authenticity logo on any Havaianas product you purchase!
• Havaianas are made according to a patented formula that is made up of a mixture of rubber – they don't smell, they don't lose their shape, and are breathable – counterfeit products are recognizable because they are badly made.
• If you are unsure of their origin, please contact us and we will be happy to tell you whether the store you went to is a recognized retailer.

How can you help?

If you believe you have purchased a counterfeit Havaianas product, please let us know at the email address:customercare@alpargatas.in We thank you for your help as this will help us take legal action against counterfeiters, to protect the interest of Havaianas customers.

Havaianas Size

Check the Size Guide of the different Havaianas products.